Frequently Asked Questions (FAQ)
Before contacting us, please go through the following Frequently Asked Questions.
Q. Who can order from this website ?
A. Customers can place orders from India.
Q. Is it safe and secure to checkout on this website ?
A. Yes. All transactions are processed through highly secure, encrypted, and bank-approved payment gateways to ensure your data is completely protected.
Q. Which Payment Methods do you accept ?
A. We accept all major secure Indian payment methods, including UPI, Credit/Debit Cards, and Net Banking.
Q. While making purchases I have to enter a variety of information, right from my name to E-Mail etc, Will my information be sold ?
A. We do not sell customers' information. Please read our Privacy Policy and Terms of Service for detailed answer.
Q Where is your business located ?
A. Our Business is proudly registered and operates out of the beautiful land of Tigers-India.
Q. How will I know that my order is confirmed?
A. You will receive an order confirmation email instantly upon the successful placement of your order. This email serves as your receipt and will include the secure direct link to download your educational PDFs. If you do not receive it in your main inbox within 10 minutes, please check your spam or junk folder first. If you still cannot find the email there, then contact us at contact@tigerbuys.com and we will assist you.
Q. Who should I contact if there is a specific problem with my order?
A. If you experience any issues with your purchase, please email our support team at contact@tigerbuys.com. We will make sure your inquiry is resolved immediately.
Downloadable Files & Educational PDFs
Q. When and how will I receive my files?
A. Delivery is instant. Because our entire catalog consists of downloadable files, you will receive access immediately upon successful payment in three convenient ways:
- On the Thank You Page: Instantly download your files directly from the final post-checkout screen.
- Via Email: You will receive a secure link in your order confirmation email.
- Via Your Account: You can log into your customer account on our website at any time to access your purchases.
Q. What if I can't find the email containing my secure download link ?
A. First, please check your spam, junk, and promotional folders. If you still cannot locate the access email there after 10 minutes, you can log into your customer account on our website to instantly download your files. If you are still experiencing issues, contact us at contact@tigerbuys.com and our support team will ensure you get access immediately.